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Cam on Campus, Communication, Community, and Culture.

One of my favorite self help reality shows is ‘Tabatha  Takes Over’ the continuation of the earlier ‘Tabatha’s Salon Takeover’.  What I am guessing is that with her exceptional experience in the salon industry, the producers of the show felt that she would function just as well in any business environment especially because she sticks to the fundamentals of a effective business environment.

On every episode Tabatha sets realistic expectations for the business in question, the most impotant being customer service  (my bread and butter). I owe much of my success in customer service to Tabatha’s methods especially to managing a team.

Being firm with friends in the workplace is especially difficult as you grow to be more than just co workers with some members of the staff. The important thing is to make sure that the employee (and the manager) have a clear understanding of what is expected of each person. The staff has to respect and work hard just as much as the staff expects the manager to lead. I look forward to future episodes (a yogurt shop? really?) and how Tabatha turns any business around.

‘Tabatha Takes Over’ is  on Bravo.


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